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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Ehli

Jessica Ehli

November 25, 2024

5  out of  5
rating by Jessica Ehli
"I had a great experience working with Nora! She was super helpful, kind, and attentive to my insurance needs. She answered all my questions and made the process stress-free and simple. Highly recommend!"
We responded:
"Thank you, Jessica! Nora is a rockstar! We're happy to help!"
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Michael Hanks

November 5, 2024

5  out of  5
rating by Michael Hanks
"It is amazing working with Nora. She explained some of the areas I was not clear about in a way I can understand. Very pleasant to work with and get things done by having everything I need right away and save me money. Nora is a big asset to State Farm and me!"
We responded:
"Thank you for that great review! Nora and the team are great at making the insurance product easy to understand."
Profile photo of Crystal Jiang

Crystal Jiang

November 1, 2024

5  out of  5
rating by Crystal Jiang
"Had a great experience working with Adolfo to get set up with new auto insurance. He took the time to answer my questions and provide me with several estimates throughout my car shopping process. When I was finally ready to buy insurance I sent an email and it was done within the hour. Super friendly, helpful and patient!"
We responded:
"Thank you for the great review, Crystal! Adolfo is great. We pride ourselves in ability to deliver great customer service!"
Profile photo of Laura Cohen

Laura Cohen

October 30, 2024

5  out of  5
rating by Laura Cohen
"Delivering exceptional customer experiences is essential, and James Smith exemplified this perfectly on behalf of Chauncey Charlson/State Farm Insurance, our trusted insurance provider for the Townhome Association. From the moment he answered my call, he was proactive and reassuring, handling my request with professionalism and efficiency. I hung up knowing my concerns were fully addressed, leaving me worry-free and confident that everything was in good hands"
We responded:
"Thank you, Laura! Glad James was able to help you navigate the insurance coverage to make sure you're covered. Thanks, "
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Ken Ratrisavath

October 18, 2024

5  out of  5
rating by Ken Ratrisavath
"Agent was very helpful and friendly."
We responded:
"Thank you, Ken!"
Profile photo of J P

J P

September 23, 2024

5  out of  5
rating by J P
"Nora Rahe was extremely helpful, polite, and willing to spend time going over all of the details and answering all of my questions. She was very kind and great at her job. Would highly recommend."
We responded:
"Thank you for the great review, JP! We take pride in our knowledge/expertise. "
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Lyle White

September 17, 2024

5  out of  5
rating by Lyle White
"Worked with Adolfo on new home and auto since my provider was increasing prices. He saved me money with the same or like coverage and we just got an additional roll back on auto on top of the original reduction. Highly recommend getting a quote you’ll probably be happy to save money! Process was totally pain free and easy."
We responded:
"Hey Lyle, thank you for the great review and glad we were able to help you out!"
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Chelsea Lorenz

September 11, 2024

5  out of  5
rating by Chelsea Lorenz
"Personable and easy to work with, this agency made switching my policies to State Farm very quick and painless."
We responded:
"Hey Chelsea- we're glad it was an easy process! Welcome aboard!"
Profile photo of Andrea Hill

Andrea Hill

August 24, 2024

5  out of  5
rating by Andrea Hill
"Nora is the best! Extremely patient. I give her a thousand 👍🏽."
We responded:
"Andrea, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Chauncey"
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Mukesh Kumar jha

July 26, 2024

5  out of  5
rating by Mukesh Kumar jha
"Nora Rahe is a helpful, every moment thanksgiving"
We responded:
"Hello, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Chauncey"
Profile photo of Fabricio Avila

Fabricio Avila

July 25, 2024

5  out of  5
rating by Fabricio Avila
"Buen servicio"
We responded:
"Thank you Fabricio! We take customer service very seriously!"
Profile photo of Michael D. Larson

Michael D. Larson

July 25, 2024

5  out of  5
rating by Michael D. Larson
"Reviewing my plan options and costs was super easy and efficient. Felt confident switching and glad to be saving some $$$. Thanks, Nora! :-)"
We responded:
"Michael, my team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Chauncey"
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rahrah B

July 23, 2024

5  out of  5
rating by rahrah B
"I am absolutely blown away by the exceptional service provided by Shelley Reynolds. From the moment I reached out with a need for help, Shelley, went out of her way to ensure I had everything I needed. What truly stood out was how quickly and efficiently Shelley took the initiative to help me with an issue that I had been struggling with. Her patience, expertise, and willingness to go the extra mile truly made my experience memorable. It's rare to find such dedicated and caring staff these days, and Shelley is a shining example of exceptional customer service. Thank you, Shelley, for going above and beyond! You are one in a million!!!"
We responded:
"Thank you for the great review! We take pride in providing outstanding customer service!"
Profile photo of Mira Schieckel

Mira Schieckel

July 15, 2024

5  out of  5
rating by Mira Schieckel
"Gracie helped me immensely with all of my needs. She answered every question I had, and helped me find the best rate for the quality of my coverage. She is so patient, understanding and knowledgeable and I greatly appreciate her help!"
We responded:
"Mira, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Chauncey"
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Kevin Eide

July 13, 2024

5  out of  5
rating by Kevin Eide
"Been working with sue for over thirty years"
We responded:
"Thank you, Kevin!"
Profile photo of Emily Cihlar

Emily Cihlar

July 1, 2024

5  out of  5
rating by Emily Cihlar
"Explained the life insurance policy to me very throughly and all the benefits of starting the policy before I turn 25. Amazing services from Gracie Zilka! She’s the best!"
We responded:
"Thank you, Emily! Glad Gracie took care of your life insurance needs. Thanks!"
Profile photo of Dylan Jacob Punzal

Dylan Jacob Punzal

June 28, 2024

5  out of  5
rating by Dylan Jacob Punzal
"This was my first time setting up life insurance, and I was so grateful to Ayrin for helping me ease into this process smoothly!"
We responded:
"Dylan, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Chauncey"
Profile photo of JHON DXZX

JHON DXZX

June 27, 2024

5  out of  5
rating by JHON DXZX
"Me gustó mucho la atenciin gracias a jeryl-lyng"
We responded:
"Thank you!"
Profile photo of Sodarany Pen

Sodarany Pen

June 26, 2024

5  out of  5
rating by Sodarany Pen
"Great service"
We responded:
"Thank you, Sodarany! We take pride in providing outstanding customer service. "
Profile photo of Paul Hanson

Paul Hanson

June 21, 2024

5  out of  5
rating by Paul Hanson
"We recently worked with Jeryl-lyn Zika to check service and price. I'd like to say she was pretty good to work with, but really, she was REALLY NICE, fun, and very helpful. We had a good time through the process and our insurances are quite lower than we had. So, THANKS Jeryl-lyn!"
We responded:
"Paul, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Chauncey "
Profile photo of Tara Stettner

Tara Stettner

June 18, 2024

5  out of  5
rating by Tara Stettner
"Nora was very thorough and pleasant and went above and beyond to make sure I had coverage I needed as well as explain additional coverages available - although I won't be using the quote provided as I didn't get the home, I definitely will be contacting Nora when the time comes, and I find my dream home - Thank you again Nora"
We responded:
"Thank you Tara, we hope you find your dream home soon! We'll be ready for when the time comes. "
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Sergio Dizon

May 9, 2024

5  out of  5
rating by Sergio Dizon
"I have worked with Ayrin Yasis for years! She’s been very helpful answering all my insurance inquiries! She’s knowledgeable, patient and very helpful! She’s also very friendly and quick to respond to all my correspondences. I’d definitely recommend her & this Agency!"
We responded:
"Sergio, thank you for sharing your experience with my team and I! We appreciate your recommendation. Please know we will always be here to give you the support you need. - Chauncey "
Profile photo of Habtamu Ararso

Habtamu Ararso

April 25, 2024

5  out of  5
rating by Habtamu Ararso
"Jeryllyn has a lot of patience and is very nice and respectful She is very helpful ! 2 thumbs up!"
We responded:
"Habtamu, we're happy to hear that Jeryllyn provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Chauncey "
Profile photo of Lynn Graham

Lynn Graham

April 16, 2024

5  out of  5
rating by Lynn Graham
"Worked with Nora Rahe on setting up new homeowners insurance. She was very knowledgeable and very helpful. I had many many questions for her and she was able to put my mind at ease. She was able to put it to me in a way that I understood and I was no longer confused with what I was getting and paying for!"
We responded:
"Lynn, thank you for giving us the opportunity to earn your business. Your feedback is very important to my team and I. We appreciate you. - Chauncey"
Profile photo of Emines Lavender

Emines Lavender

April 8, 2024

5  out of  5
rating by Emines Lavender
"*Updated* Jeryl-lyn is my representative and she is awesome! She has been taking care of me when I moved to MN for the last 3 years and continues to keep in touch of my policies and is extremely friendly, concise, and informative. I appreciate her so much! If you need a Rep, she’s your go-to!"
We responded:
"Emines, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Chauncey"