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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeff Calton

March 14, 2023

5  out of  5 rating by Jeff Calton
"James Smith is great! 👍🏻"

Linh Nguyen

March 13, 2023

5  out of  5 rating by Linh Nguyen
"Chauncey and Jeryl-lyn demonstrated exceptional problem-solving skills. They were able to navigate some challenging situations with ease, and always put my needs first. I felt confident and secure knowing that Chauncey and Jeryl-lyn was working hard on my behalf. In addition to their expertise and professionalism, Chauncey and Jeryl-lyn was also a pleasure to work with. They were friendly, approachable, and truly cared about my well-being. I would highly recommend Chauncey and Jeryl-lyn to anyone looking for a trusted insurance agent who is dedicated to providing top-notch service"

Nhat Vu

March 13, 2023

5  out of  5 rating by Nhat Vu
"I had the pleasure of working with Chauncey and Jeryl-lyn and I cannot recommend them highly enough. From the moment we started working together, I was impressed by their knowledge of the insurance industry and their commitment to providing personalized insurance solutions that met my unique needs. Throughout the process, Chauncey and Jeryl-lyn were always available to answer my questions and address any concerns I had. They explained complex insurance terms and conditions in a way that was easy to understand, and never made me feel rushed or pressured."

Andrew Stolpestad

March 10, 2023

5  out of  5 rating by Andrew Stolpestad
"James made it a no brainer to switch to this agency. Extremely professional, worked through all I needed and help me choose the best options all while being at an extremely great rate. Thank you so much!"

James McConnell

March 8, 2023

5  out of  5 rating by James McConnell
"Nora has been wonderful to work with since our initial conversation. She walked me through the various policies and helped me save a bunch of money. And I didn’t feel like I was being pushed anything I didn’t need. I would absolutely recommend them to anyone who considers switching their insurance carrier."

Erina Vang

March 7, 2023

5  out of  5 rating by Erina Vang
"Jeryl-lyn is great to work with! Quick response and good communication skills! She was able to help us get quotes for what we needed for! Already sent a few people her way and they are all very happy with the quotes provided from her!"

Angela Daigle

March 1, 2023

5  out of  5 rating by Angela Daigle
"Chauncey and his team are always on top of the game, and provide quick and thorough information on new types of available insurance or just general responses to any questions. The prices are very good and I have a long-term relationship with State Farm and very positive experiences for the past 20 years! Thank you Chauncey for all that you do for us!"

Linda Hodge

February 9, 2023

5  out of  5 rating by Linda Hodge
"Ayrin Yasis was very helpful and explained everything very detailed to my husband and I. She was very patient with us, answered all of our questions and was very knowledgeable. We highly recommend State Farm. Ask for Ayrin. She is Wonderful and a delight to do business with. Thanks Ayrin 🙂"

Emily Patterson

February 7, 2023

5  out of  5 rating by Emily Patterson
"James Smith was incredibly helpful when I needed my car towed. He made the claim very quickly and was very kind to me."

lisa lubner

February 7, 2023

5  out of  5 rating by lisa lubner
"Ayrin is awesome! Always answers my calls and take care of what ever I need. Thanks so much for all you do!"

Chary Bondhus

February 7, 2023

5  out of  5 rating by Chary Bondhus
"Ayrin is highly approachable and have great attitude when dealing with people. She’s good at following up with them so as to ensure that they have better understanding and experience with the services. Keep it up Ayrin!!!"

Franco Zerna

February 6, 2023

5  out of  5 rating by Franco Zerna
"Insurance agent Nora Rahe went above and beyond providing us with quotes for home and auto! Highly recommend Nora Rahe! Very professional and thorough with all the information!"

Barbara Wakat

January 27, 2023

5  out of  5 rating by Barbara Wakat
"James Smith is my agent and is very knowledgeable about his product, very professional and helpful. I've known him for many years and know that he's very honest and competent in all that he does. It's a pleasure to have his assistance in starting with State Farm!"

Paige P

January 27, 2023

5  out of  5 rating by Paige P
"Great agents who are very helpful. I've ben working with Nora. She saved me money and is on top of everything. I have multiple policies that can be hard to keep track of. One call, and I get immediate help from a friendly person. Five Stars."

Maxwell Rahe

January 25, 2023

5  out of  5 rating by Maxwell Rahe
"Nora was very helpful with my life insurance plan. I would recommend her for anyone considering life insurance, or home and auto"

David Lubrant

January 24, 2023

5  out of  5 rating by David Lubrant
"Really enjoyed chatting with Jerilyn. She was very enthusiastic and knowledgeable. A+"

Travis Smith

January 17, 2023

5  out of  5 rating by Travis Smith
"James quoted me for my insurance needs and I had a great experience! He made sure to explain how the coverages worked and helped me to determine what would be best for me."

Cassidy Cole

January 17, 2023

5  out of  5 rating by Cassidy Cole
"Jeryl-lyn has been so helpful and knowledgeable! She truly cares about every customer. Highly recommend going to Jeryl-lyn for any and all insurance needs!"

Mariana Gavino

January 10, 2023

5  out of  5 rating by Mariana Gavino
"Ayrin Yasis was super helpful with my claim. She responds really fast and was on top of everything. She’s very knowledgeable and great to work with!"

Patrick Rassel

January 2, 2023

5  out of  5 rating by Patrick Rassel
"Jer-lyn is an excellent member of this agency! Attention to detail, outstanding customer service and a non-stop work ethic to complete the task. This is why I do business with this agency. I don't have any worries following me around. She eliminates that so I can just carry on with life!!!"

Connie Smith

December 29, 2022

5  out of  5 rating by Connie Smith
"James Smith helped me out in an unexpected situation - he listened well, was reassuring while being thorough and kind. James was able to listen to my insurance needs as well and suggested the right policy to fit my needs."

Rachel Calton

December 28, 2022

5  out of  5 rating by Rachel Calton
"James Smith offered an exceptional experience while discussing options for my insurance coverage."

Reynaldo Ravelo

December 27, 2022

5  out of  5 rating by Reynaldo Ravelo
"I've been a State Farm client for over 10 years! Ayrin Yasis is very helpful, knowledgeable, and always goes above and beyond. She's the BEST and highly recommended this office! 100 stars"

Maddie Punzal

December 27, 2022

5  out of  5 rating by Maddie Punzal
"I recently just got my license and I was referred to this office, and asked for Ayrin! She did an awesome job explaining the coverage and discounts that are available to me! I highly recommend her to anyone who is looking for insurance!"

Sophia Smith

December 21, 2022

5  out of  5 rating by Sophia Smith
"James did a great job explaining coverages to me. I had a lot of questions and James was able to answer all of them. The customer service in the Charlson office is outstanding, highly recommended."