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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Hill

Andrea Hill

August 24, 2024

5  out of  5
rating by Andrea Hill
"Nora is the best! Extremely patient. I give her a thousand 👍🏽."
We responded:
"Andrea, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Chauncey"
Profile photo of Fabricio Avila

Fabricio Avila

July 25, 2024

5  out of  5
rating by Fabricio Avila
"Buen servicio"
We responded:
"Thank you Fabricio! We take customer service very seriously!"
Profile photo of Michael D. Larson

Michael D. Larson

July 25, 2024

5  out of  5
rating by Michael D. Larson
"Reviewing my plan options and costs was super easy and efficient. Felt confident switching and glad to be saving some $$$. Thanks, Nora! :-)"
We responded:
"Michael, my team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. Thank you for trusting my team with your insurance needs! - Chauncey"
Profile photo of rahrah B

rahrah B

July 23, 2024

5  out of  5
rating by rahrah B
"I am absolutely blown away by the exceptional service provided by Shelley Reynolds. From the moment I reached out with a need for help, Shelley, went out of her way to ensure I had everything I needed. What truly stood out was how quickly and efficiently Shelley took the initiative to help me with an issue that I had been struggling with. Her patience, expertise, and willingness to go the extra mile truly made my experience memorable. It's rare to find such dedicated and caring staff these days, and Shelley is a shining example of exceptional customer service. Thank you, Shelley, for going above and beyond! You are one in a million!!!"
We responded:
"Thank you for the great review! We take pride in providing outstanding customer service!"
Profile photo of Mira Schieckel

Mira Schieckel

July 15, 2024

5  out of  5
rating by Mira Schieckel
"Gracie helped me immensely with all of my needs. She answered every question I had, and helped me find the best rate for the quality of my coverage. She is so patient, understanding and knowledgeable and I greatly appreciate her help!"
We responded:
"Mira, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Chauncey"
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Kevin Eide

July 13, 2024

5  out of  5
rating by Kevin Eide
"Been working with sue for over thirty years"
We responded:
"Thank you, Kevin!"
Profile photo of Emily Cihlar

Emily Cihlar

July 1, 2024

5  out of  5
rating by Emily Cihlar
"Explained the life insurance policy to me very throughly and all the benefits of starting the policy before I turn 25. Amazing services from Gracie Zilka! She’s the best!"
We responded:
"Thank you, Emily! Glad Gracie took care of your life insurance needs. Thanks!"
Profile photo of Dylan Jacob Punzal

Dylan Jacob Punzal

June 28, 2024

5  out of  5
rating by Dylan Jacob Punzal
"This was my first time setting up life insurance, and I was so grateful to Ayrin for helping me ease into this process smoothly!"
We responded:
"Dylan, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Chauncey"
Profile photo of JHON DXZX

JHON DXZX

June 27, 2024

5  out of  5
rating by JHON DXZX
"Me gustó mucho la atenciin gracias a jeryl-lyng"
We responded:
"Thank you!"
Profile photo of Sodarany Pen

Sodarany Pen

June 26, 2024

5  out of  5
rating by Sodarany Pen
"Great service"
We responded:
"Thank you, Sodarany! We take pride in providing outstanding customer service. "
Profile photo of Paul Hanson

Paul Hanson

June 21, 2024

5  out of  5
rating by Paul Hanson
"We recently worked with Jeryl-lyn Zika to check service and price. I'd like to say she was pretty good to work with, but really, she was REALLY NICE, fun, and very helpful. We had a good time through the process and our insurances are quite lower than we had. So, THANKS Jeryl-lyn!"
We responded:
"Paul, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! - Chauncey "
Profile photo of Tara Stettner

Tara Stettner

June 18, 2024

5  out of  5
rating by Tara Stettner
"Nora was very thorough and pleasant and went above and beyond to make sure I had coverage I needed as well as explain additional coverages available - although I won't be using the quote provided as I didn't get the home, I definitely will be contacting Nora when the time comes, and I find my dream home - Thank you again Nora"
We responded:
"Thank you Tara, we hope you find your dream home soon! We'll be ready for when the time comes. "
Profile photo of Sergio Dizon

Sergio Dizon

May 9, 2024

5  out of  5
rating by Sergio Dizon
"I have worked with Ayrin Yasis for years! She’s been very helpful answering all my insurance inquiries! She’s knowledgeable, patient and very helpful! She’s also very friendly and quick to respond to all my correspondences. I’d definitely recommend her & this Agency!"
We responded:
"Sergio, thank you for sharing your experience with my team and I! We appreciate your recommendation. Please know we will always be here to give you the support you need. - Chauncey "
Profile photo of Habtamu Ararso

Habtamu Ararso

April 25, 2024

5  out of  5
rating by Habtamu Ararso
"Jeryllyn has a lot of patience and is very nice and respectful She is very helpful ! 2 thumbs up!"
We responded:
"Habtamu, we're happy to hear that Jeryllyn provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Chauncey "
Profile photo of Emines Lavender

Emines Lavender

April 8, 2024

5  out of  5
rating by Emines Lavender
"*Updated* Jeryl-lyn is my representative and she is awesome! She has been taking care of me when I moved to MN for the last 3 years and continues to keep in touch of my policies and is extremely friendly, concise, and informative. I appreciate her so much! If you need a Rep, she’s your go-to!"
We responded:
"Emines, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Chauncey"
Profile photo of Alexandra Lear

Alexandra Lear

April 5, 2024

5  out of  5
rating by Alexandra Lear
"I talked with James about insurance for my vehicles and he did an amazing job and getting me the coverage I wanted and needed! Thank you! I will recommend State Farm from now on!"
We responded:
"Thank you, Alexandra!"
Profile photo of Kelsie G

Kelsie G

March 26, 2024

5  out of  5
rating by Kelsie G
"My insurance prices have been creeping up so I tried State Farm. Good thing because now I have lower rates and better insurance. Nora was super helpful reviewing the auto quote going line by line. No other insurance company has explained what my insurance covers. If you want great insurance and customer service just ask for Nora!"
We responded:
"Thank you, Kelsie! So glad that Nora was able to save you money all while helping you understand the insurance policy!"
Profile photo of Grace Weinzierl

Grace Weinzierl

March 17, 2024

5  out of  5
rating by Grace Weinzierl
"James Smith helped me and my boyfriend with our insurance needs. He was very attentive and provided coverage based on our needs. Call James for all of your insurance needs!"
We responded:
"Thank you for those kind words, Grace! We pride ourselves on personalizing everyone's insurance to fit their needs!"
Profile photo of Adam Hrastich

Adam Hrastich

March 17, 2024

5  out of  5
rating by Adam Hrastich
"James Smith did a great job with explaining my bodily injury coverage and tailoring the coverage to my needs. I would highly recommend the Charlson agency if would like a personal analysis done for your insurance needs."
We responded:
"Thank you, Adam! We pride ourselves in personalizing everyone's insurance coverage to fit their needs. "
Profile photo of Nate Reiter

Nate Reiter

March 15, 2024

5  out of  5
rating by Nate Reiter
"Jeryllyn is one of the nicest, patient, and informative agents I’ve ever worked with. She is truly concerned with helping me maintain the best level of protection and service possible!"
We responded:
"Thank you, Nate! We hope you have the peace of mind knowing your insured properly!"
Profile photo of Isaac Chase

Isaac Chase

March 7, 2024

5  out of  5
rating by Isaac Chase
"James Smith really made the experience easy and not stressful in the least. Ask for him!"
We responded:
"Thank you Isaac!"
Profile photo of Lane McCoy

Lane McCoy

February 28, 2024

5  out of  5
rating by Lane McCoy
"James Smith was the kindest and most helpful agent that I’ve had the pleasure of speaking with! He helped me to better understand my insurance and my coverages. For great customer service, I would recommend the Charlson Agency."
We responded:
"Thank you, Lane!"
Profile photo of Rachel Schichel Kupferschmidt

Rachel Schichel Kupferschmidt

February 21, 2024

5  out of  5
rating by Rachel Schichel Kupferschmidt
"Jerylynn and coworkers go above and beyond for all my insurance needs"
We responded:
"Thank you Rachel!"
Profile photo of kiki feathers

kiki feathers

February 21, 2024

5  out of  5
rating by kiki feathers
"I’ve been seeing my insurance prices increasing and called into State Farm. I worked with Nora and she was so helpful and patient. She explained the coverages—especially my condo policy. Thank you Nora for making this confusing process, so easy for me."
We responded:
"Thank you Kiki!"
Profile photo of Martha Skinner

Martha Skinner

February 9, 2024

5  out of  5
rating by Martha Skinner
"I just worked with Nora at State Farm . She was very knowledgeable, patient and organized with all the different options and quotes. She saved me $200/month for car and house insurance with better coverage!"
We responded:
"Thank you, Martha! Glad Nora could help you out!"